October 26, 2021
Micki Washington Is Working to Normalize Office Interiors with Universal Design
In settings where diversity is lacking, Washington stays alert for ways to introduce inclusion. Much of her job revolves around building trust in client relationships and accurately translating client needs to the design team. “I try to respond within 24 hours, at least acknowledging receipt. That goes a long way,” she says, emphasizing the importance of acknowledging all voices on a project across the various teams. That way everybody’s at the table from the beginning, she says, adding that the key is to “listen more than you talk.”
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