December 17, 2021
Developing Healthy Communities
Panelists talked about expanding care and focusing more on patients’ needs, in New York and beyond. Northwell Health, New York’s largest health-care provider, was represented by Randolph Howard, senior vice president of corporate facilities, who averred that “all of us are infused with care that is patient-centered. It’s not the old model, where everything revolved around the physician. For patients, we listen to their needs and wants—and their fears.” Peter Jungkunst, assistant vice president of facilities, EmblemHealth, said his firm is expanding care, community by community. “We recently opened three clinics in the Bronx. On Staten Island we opened a clinic in a shopping mall.” And Fabio Thiers, founder and CEO, Ponto Care, is proposing a radical idea: treating people in their homes, using new technologies like telehealth. “Our key value proposition is to improve access,” he said.
Near the closing, Howard made a bold prediction: “Eventually hospitals will be dinosaurs; you’ll have birthing centers, super-ICU centers for the sickest of the sick, and specialized surgical centers.” Even in urban areas, he said, “we want [to provide] that small-town comfort and be super dedicated to reaching out to the communities.”
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